FREQUENTLY ASKED QUESTIONS

Helpful Information for Your Stay

Book Your Stay

  • Why book direct?

    Save money and enjoy flexible booking options.

  • Check-in time?

    From 12 Noon.

  • Late arrivals?

    Yes, ring ahead for code for key safe.

  • Do you have a Restaurant?

    Yes, Ivory’s Licensed Restaurant is open every night except Sunday nights.

  • Room Service?

    Yes, for Dinner and Breakfast.

  • Pool?

    Yes, walk-in saltwater pool with pergola, table, and chairs, and pool towels.

  • WiFi?

    Yes, free high-speed throughout the complex.

  • Parking?

    Lots of space for cars, trucks, buses, boats, and trailers.

  • Gym?

    Nature is our gym – The Rail Trail is perfect for walking, running, and cycling, and is right opposite the motel.

  • Close to town?

    Yes, Wondai town centre is only 800 metres away.

  • Cancellation Policy?

    If a booking is cancelled after 12 Noon the day before check-in the first night’s accommodation is charged. 


    The Cancellation Policy for group bookings of 4 rooms or more will be discussed at the time of booking and recorded on the Booking Confirmation email. 


    In the event of a No Show the first night’s accommodation is charged. 

  • Are the rooms non-smoking?

    Yes, all rooms are non-smoking. A designated smoking area with a table and chairs is in the garden area.